Apply Now
Legal

Privacy Policy

Your data, protected. SmartLoanTransfer is fully compliant with the EU General Data Protection Regulation (GDPR).

1. Introduction

This Privacy Policy explains how SmartLoanTransfer ("we", "us", "the Company") collects, uses, stores, and protects your personal data when you visit https://www.smartloantransfer.eu or apply for one of our loan products. We are committed to handling your information lawfully, fairly, and transparently.

2. Data We Collect

We collect only the personal data necessary to assess and process your loan application, including:

  • Identity details: name, age, date of birth, and government-issued ID information;
  • Contact details: email address, telephone number, and residential address;
  • Financial details: proof of income, employment status, and loan requirements;
  • Technical data: limited information about your device and visit, used to keep the site secure.

3. How We Use Your Data

Your data is used solely to verify your eligibility, assess and process your application, prepare your Loan Agreement, disburse funds, manage repayments, and comply with our legal and regulatory obligations. We never sell your personal data.

4. Legal Basis for Processing

We process your data on the basis of: (a) the performance of a contract (your Loan Agreement); (b) compliance with legal obligations, including Anti-Money Laundering (AML) and the EU Consumer Credit Directive; and (c) your consent, which you may withdraw at any time.

5. Data Security

All personal data is stored securely using AES-256 encryption, both in transit and at rest. Access is strictly limited to authorized personnel, and our systems are maintained to SmartLoanTransfer's ISO 27001-aligned information-security standards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy and to satisfy the legally required retention periods applicable in our operating countries. After this period, data is securely deleted or anonymized.

7. Your Rights

Under the GDPR you have the right to access, correct, or request deletion of your personal data, to restrict or object to its processing, and to data portability. You may exercise these rights at any time by contacting our Data Protection Officer.

8. Cookies

We use only essential cookies required for the website to function securely. We do not use advertising or third-party tracking cookies.

9. Contact

For any privacy-related request or question, contact our Data Protection Officer at privacy@smartloantransfer.eu or by post at 25 Rue Grand Fond Intérieur, 97414 Entre-Deux.

This Privacy Policy was last updated on 1 May 2026. Questions? Email privacy@smartloantransfer.eu.